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Help setting up your home network

AFTEL can help with practical in-home setup tasks such as router configuration, Wi-Fi coverage and connecting devices after your fibre service is ready.

What we can help with

Choose the support path that suits your home. We keep setup practical, clear and focused on getting you online.

1

Internet and router setup.

We can connect and configure your router, check your fibre connection, set your Wi-Fi name and password, and confirm your service is working.

2

Wi-Fi optimisation.

Weak signal or dropouts in certain rooms? We can review your router location, test coverage and help set up mesh Wi-Fi or extenders where suitable.

3

Printer and shared device setup.

We can help connect wireless printers, scanners and other shared devices so they are available to the people who need them.

4

Home office setup.

We can help with basic work-from-home setup, including your laptop, printer, video calls, email and VPN connection where supported by your workplace.

5

Smart home devices.

We can assist with connecting supported smart speakers, cameras, doorbells and other smart home devices to your Wi-Fi.

6

Troubleshooting Slow speeds, dropouts, router replacement or devices not connecting?

We can help identify whether the issue is with the service, router, Wi-Fi coverage or device setup.

Tell us what you need

Send a message and include your address plus the setup task you want help with.

    Please fill in your details below and one of our team will be in touch shortly.