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SERVICE UPDATES

Network status

Current outages and planned maintenance affecting AFTEL service areas.

All times are Sydney/Melbourne time (AEST or AEDT).

Current outages

Unplanned outage — investigating

Fraser Rise, VIC 3336

Unplanned network outage

A partial outage has been reported in this area by Redtrain. Further details are being reviewed.

Started
16 Oct 2026, 5:11 pm AEDT
Last updated
18 Oct 2026, 2:55 pm AEDT

Upcoming maintenance

Planned maintenance

Macquarie Park

Notification: Upstream Scheduled Backhaul Upgrade

Please be advised that our upstream backhaul provider will be performing a scheduled network upgrade during the designated time slot below. Services may experience brief disruptions or intermittent connectivity during this window.

Scheduled start
5 Nov 2026, 8:00 am AEDT
Expected end
5 Nov 2026, 11:00 am AEDT
Last updated
30 Oct 2026, 4:10 pm AEDT
Planned maintenance

Macquarie Park, NSW 2113

Planned network maintenance

Please be advised that our upstream backhaul provider will be performing a scheduled network upgrade during the designated time slot below. Services may experience brief disruptions or intermittent connectivity during this window.

Scheduled start
5 Nov 2026, 9:00 am AEDT
Expected end
5 Nov 2026, 12:00 pm AEDT
Last updated
30 Oct 2026, 12:25 pm AEDT

Recent incident history

Completed incidents from the last two months.

Maintenance window ended Warragul, VIC 38204 Nov 2026, 2:00 am AEDT

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
4 Nov 2026, 1:00 am AEDT
Expected end
4 Nov 2026, 2:00 am AEDT
Window ended
4 Nov 2026, 2:00 am AEDT
Maintenance window ended Warragul, VIC 38203 Nov 2026, 7:00 pm AEDT

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
3 Nov 2026, 6:00 pm AEDT
Expected end
3 Nov 2026, 7:00 pm AEDT
Window ended
3 Nov 2026, 7:00 pm AEDT
Maintenance window ended Warragul3 Nov 2026, 6:00 pm AEDT

EMERGENCY PLANNED OUTAGE - WARRAGUL

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
3 Nov 2026, 5:00 pm AEDT
Expected end
3 Nov 2026, 6:00 pm AEDT
Window ended
3 Nov 2026, 6:00 pm AEDT
Maintenance window ended Varsity Lakes, QLD 422729 Oct 2026, 3:00 am AEDT

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
29 Oct 2026, 2:00 am AEDT
Expected end
29 Oct 2026, 3:00 am AEDT
Window ended
29 Oct 2026, 3:00 am AEDT
Service restored Varsity Lakes29 Oct 2026, 2:00 am AEDT

Planned outage notice

This maintenance has been concluded as planned.

Started
29 Oct 2026, 1:00 am AEDT
Expected end
29 Oct 2026, 2:00 am AEDT
Restored
29 Oct 2026, 2:00 am AEDT
Maintenance window ended Varsity Lakes, QLD 422727 Oct 2026, 1:00 pm AEDT

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
27 Oct 2026, 8:50 am AEDT
Expected end
27 Oct 2026, 1:00 pm AEDT
Window ended
27 Oct 2026, 1:00 pm AEDT
Service restored Varsity Lakes27 Oct 2026, 12:00 pm AEDT

Planned outage notice

This maintenance has been concluded as planned.

Started
27 Oct 2026, 7:50 am AEDT
Expected end
27 Oct 2026, 12:00 pm AEDT
Restored
27 Oct 2026, 12:00 pm AEDT
Maintenance window ended Werribee, VIC 3030, Springvale27 Oct 2026, 6:00 am AEDT

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
27 Oct 2026, 12:00 am AEDT
Expected end
27 Oct 2026, 6:00 am AEDT
Window ended
27 Oct 2026, 6:00 am AEDT
Maintenance window ended Tyers, VIC 384420 Oct 2026, 6:00 pm AEDT

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
20 Oct 2026, 2:00 pm AEDT
Expected end
20 Oct 2026, 6:00 pm AEDT
Window ended
20 Oct 2026, 6:00 pm AEDT
Service restored Springvale South6 Oct 2026, 5:00 pm AEDT

Emergency planned outage

This maintenance has been concluded as planned.

Started
6 Oct 2026, 12:37 pm AEDT
Expected end
6 Oct 2026, 5:00 pm AEDT
Restored
6 Oct 2026, 5:00 pm AEDT
Past notifications (20)

Completed incidents older than two months.

September 2026

Service restored Norwest3 Sep 2026, 11:00 am AEST

Planned outage notice

This maintenance has been concluded as planned.

Started
3 Sep 2026, 8:00 am AEST
Expected end
3 Sep 2026, 11:00 am AEST
Restored
3 Sep 2026, 11:00 am AEST
Maintenance window ended Norwest, NSW 2153, Norwest3 Sep 2026, 11:00 am AEST

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
3 Sep 2026, 8:00 am AEST
Expected end
3 Sep 2026, 11:00 am AEST
Window ended
3 Sep 2026, 11:00 am AEST

August 2026

Maintenance window ended Point Frederick, NSW 225027 Aug 2026, 9:00 am AEST

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
27 Aug 2026, 8:00 am AEST
Expected end
27 Aug 2026, 9:00 am AEST
Window ended
27 Aug 2026, 9:00 am AEST
Maintenance window ended Schofields, NSW 276227 Aug 2026, 6:00 am AEST

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
27 Aug 2026, 12:00 am AEST
Expected end
27 Aug 2026, 6:00 am AEST
Window ended
27 Aug 2026, 6:00 am AEST
Maintenance window ended Terrigal, NSW 226026 Aug 2026, 6:00 am AEST

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
26 Aug 2026, 12:00 am AEST
Expected end
26 Aug 2026, 6:00 am AEST
Window ended
26 Aug 2026, 6:00 am AEST
Service restored Doncaster, VIC 310820 Aug 2026, 5:00 pm AEST

Unplanned network outage

The issue was caused by the malfunctioning of the backhaul provider device and a hard-reboot of the device resolved the problem. The customers still having internet issues, will need to reboot their wi-fi modems to restore their internet service.

Started
19 Aug 2026, 10:21 am AEST
Restored
20 Aug 2026, 5:00 pm AEST
Maintenance window ended Norwest, NSW 2153, Norwest20 Aug 2026, 10:00 am AEST

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
20 Aug 2026, 8:00 am AEST
Expected end
20 Aug 2026, 10:00 am AEST
Window ended
20 Aug 2026, 10:00 am AEST
Maintenance window ended Main Beach, QLD 421719 Aug 2026, 6:00 am AEST

Planned network maintenance

The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.

Started
19 Aug 2026, 12:00 am AEST
Expected end
19 Aug 2026, 6:00 am AEST
Window ended
19 Aug 2026, 6:00 am AEST
Service restored Officer, VIC 380918 Aug 2026, 10:06 pm AEST

Unplanned network outage

The unplanned outage has been resolved. Please advise the end user to reboot their Wi-Fi modem to trigger re-authentication and restore service.

Started
18 Aug 2026, 6:51 am AEST
Restored
18 Aug 2026, 10:06 pm AEST
Service restored Cheltenham, VIC 319217 Aug 2026, 12:16 pm AEST

Unplanned network outage

Unplanned power outage has been restored.

Started
17 Aug 2026, 10:47 am AEST
Restored
17 Aug 2026, 12:16 pm AEST