Fraser Rise, VIC 3336
Unplanned network outage
A partial outage has been reported in this area by Redtrain. Further details are being reviewed.
- Started
- 16 Oct 2026, 5:11 pm AEDT
- Last updated
- 18 Oct 2026, 2:55 pm AEDT
SERVICE UPDATES
Network status
Current outages and planned maintenance affecting AFTEL service areas.
All times are Sydney/Melbourne time (AEST or AEDT).
Current outages
Upcoming maintenance
Macquarie Park
Notification: Upstream Scheduled Backhaul Upgrade
Please be advised that our upstream backhaul provider will be performing a scheduled network upgrade during the designated time slot below. Services may experience brief disruptions or intermittent connectivity during this window.
- Scheduled start
- 5 Nov 2026, 8:00 am AEDT
- Expected end
- 5 Nov 2026, 11:00 am AEDT
- Last updated
- 30 Oct 2026, 4:10 pm AEDT
Macquarie Park, NSW 2113
Planned network maintenance
Please be advised that our upstream backhaul provider will be performing a scheduled network upgrade during the designated time slot below. Services may experience brief disruptions or intermittent connectivity during this window.
- Scheduled start
- 5 Nov 2026, 9:00 am AEDT
- Expected end
- 5 Nov 2026, 12:00 pm AEDT
- Last updated
- 30 Oct 2026, 12:25 pm AEDT
Recent incident history
Completed incidents from the last two months.
Maintenance window ended Doncaster, VIC 31086 Oct 2026, 6:00 am AEDT
Planned network maintenance
The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.
- Started
- 6 Oct 2026, 12:00 am AEDT
- Expected end
- 6 Oct 2026, 6:00 am AEDT
- Window ended
- 6 Oct 2026, 6:00 am AEDT
Service restored Werribee23 Sep 2026, 11:57 am AEST
Unplanned outage
The unplanned outage has now been resolved. The root cause was identified as a device misconfiguration on Telstra’s end, which caused the service disruption. All services are back online and operating normally. We apologize for any inconvenience caused.
- Started
- 23 Sep 2026, 10:01 am AEST
- Restored
- 23 Sep 2026, 11:57 am AEST
Maintenance window ended Werribee, VIC 303022 Sep 2026, 11:00 am AEST
Planned network maintenance
The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.
- Started
- 22 Sep 2026, 8:00 am AEST
- Expected end
- 22 Sep 2026, 11:00 am AEST
- Window ended
- 22 Sep 2026, 11:00 am AEST
Service restored Roseville, NSW 20694 Sep 2026, 12:01 pm AEST
Unplanned network outage
Please be advised that the unplanned outage has now been fully restored.
- Started
- 4 Sep 2026, 6:54 am AEST
- Restored
- 4 Sep 2026, 12:01 pm AEST
Maintenance window ended Schofields, NSW 27624 Sep 2026, 9:00 am AEST
Planned network maintenance
The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.
- Started
- 4 Sep 2026, 8:00 am AEST
- Expected end
- 4 Sep 2026, 9:00 am AEST
- Window ended
- 4 Sep 2026, 9:00 am AEST
Past notifications (20)
Completed incidents older than two months.
August 2026
Service restored Rouse Hill, NSW 215510 Aug 2026, 11:09 am AEST
Unplanned network outage
outage restored - Radio power adapter was broken.
- Started
- 7 Aug 2026, 7:54 pm AEST
- Restored
- 10 Aug 2026, 11:09 am AEST
Maintenance window ended Broadbeach, QLD 421810 Aug 2026, 9:00 am AEST
Planned network maintenance
The scheduled maintenance window has ended. Individual service restoration has not been confirmed by this automatic update.
- Started
- 10 Aug 2026, 8:00 am AEST
- Expected end
- 10 Aug 2026, 9:00 am AEST
- Window ended
- 10 Aug 2026, 9:00 am AEST
Service restored Dandenong5 Aug 2026, 6:00 am AEST
Planned outage
This maintenance has been concluded as planned.
- Started
- 4 Aug 2026, 11:59 pm AEST
- Expected end
- 5 Aug 2026, 6:00 am AEST
- Restored
- 5 Aug 2026, 6:00 am AEST
July 2026
Service restored Werribee, VIC 303031 Jul 2026, 12:04 pm AEST
Network service restored
Service restored.
- Restored
- 31 Jul 2026, 12:04 pm AEST
Service restored Werribee, VIC 303031 Jul 2026, 9:39 am AEST
Network service restored
Please be advised that one network device has failed to come back online following the power restoration, impacting approximately 15 customers. On-site technicians have been dispatched and will inspect the equipment this afternoon.
- Started
- 31 Jul 2026, 4:55 am AEST
- Restored
- 31 Jul 2026, 9:39 am AEST
Service restored Rouse Hill, NSW 215530 Jul 2026, 9:47 am AEST
Unplanned network outage
The outage has been fully resolved and service is restored. We apologize for any inconvenience this may have caused.
- Restored
- 30 Jul 2026, 9:47 am AEST
Service restored Epping, Wollert7 Jul 2026, 2:00 pm AEST
Unplanned power outage
The service is now back online. Please advise the end users to reboot their CPEs to trigger a fresh PPPoE/IPoE authentication.
- Started
- 7 Jul 2026, 11:20 am AEST
- Restored
- 7 Jul 2026, 2:00 pm AEST
May 2026
Service restored Heidelberg Heights7 May 2026, 11:00 am AEST
Planned outage - Heidelberg Heights, VIC 3081 (HAIG)
This maintenance has been concluded as planned.
- Started
- 7 May 2026, 9:00 am AEST
- Expected end
- 7 May 2026, 11:00 am AEST
- Restored
- 7 May 2026, 11:00 am AEST
Service restored Heidelberg Heights5 May 2026, 11:00 am AEST
Planned outage - Heidelberg Heights, VIC 3081 (HAIG)
This maintenance has been concluded as planned.
- Started
- 5 May 2026, 10:00 am AEST
- Expected end
- 5 May 2026, 11:00 am AEST
- Restored
- 5 May 2026, 11:00 am AEST
April 2026
Service restored Warragul29 Apr 2026, 1:00 am AEST
Planned outage - Warragul (WFRS)
This maintenance has been concluded as planned.
- Started
- 28 Apr 2026, 11:00 pm AEST
- Expected end
- 29 Apr 2026, 1:00 am AEST
- Restored
- 29 Apr 2026, 1:00 am AEST